Gardman Security has developed a theory of “Enforcement through Reinforcement.” The management, having years of security and law enforcement experience, has realized that prevention of crime can be accomplished by utilizing tactical approaches, rather than accusations and the traditional methods of our predecessors. The art of verbal judo is commonplace in our organization and has often been effective in deescalating volatile situations.
Our uniformed security guards are outfitted with dark blue police type uniforms. Our corporate general orders, require that our personnel keep their uniforms pressed and clean at all times. Their shoes are polished; military-style and men are clean-shaven with neat haircuts. Our female officers are held to the same standard. We pride ourselves on the appearance of our personnel, as they are representing our agency in your facilities.
Gardman Security supervisory personnel are required to possess a minimum of 7 years of law enforcement experience. Our supervisors are charged with scheduling, assigning security posts, and acting as liaison between the Board of Directors and our client. Supervisory personnel are available to you 24 hours every day in order to maintain quality assurance and customer service on behalf of Gardman Security
The following is an overview of our Manned Guard Process:
The quality we bring to your environment begins long before you see our security guards. The Board of Directors at Gardman Security has resolved to make the recruitment and training of our personnel the key to our success; in that, we conduct hiring initiatives on a regular basis with over 500 applicants per month, with an average of 25 new appointees. Most applicants are unable to meet our qualifications criterion, which is set on standards similar to Government Secret Clearance Program
Gardman Security conducts training that exceeds that of any of our competitor’s programs. The knowledge of our management team is passed on to our new employees. In addition to the national mandated certification courses, Gardman Security personnel also attend:
- Police Defensive Tactics Training
- Patrol Techniques & Criminal Law
- Customer Service Seminar
Our uniformed security guards are trained to act as a criminal deterrent by adopting the principals of the C.P.O.P (community police officer program) methodology. Simply put, our guards are encouraged to be an approachable source of information to patrons, residents and employees. Letting the public know that we are there for them generates a feeling of community and safety.
OThe placement of our security guards is what generally places Gardman Security in the position to confidently describe the implementation of our security guard project as authentic. Our security guards are trained to make visible foot patrols throughout their posts in undetermined patterns. We encourage our personnel to interact with your patrons and employees in addition to standing a fixed post.
Our pre-employment background checks far exceeds that of regulatory standards. Gardman Security offers, free of charge, supervisory personnel to insure strict adherence to our general orders and your rules, regulations and ordinances. Gardman Security supervisors are utilized as a liaison between Gardman Security and our clients. Supervisors are on duty 24 hours a day, 365 days per year for your convenience and will regularly make spot checks to prevent the issue of complacency. It is our belief that in order to assure the best quality of service that we stand by, we must keep close relationships with our personnel both on and off duty.
At Gardman Security, our security guards will be equipped with two-way radios or equivalent to ensure constant communication with our management team..
Each and every security guard will be in-serviced regularly regarding your specific site to further enhance the protection we provide
Gardman Security has taken a unique approach to the business of contract security. Many of our competitors employ minimally screened and trained guards. Our approach involves a proactive theory of well-groomed, exceptionally trained, uniformed security guards. Our strategy entails several steps to mitigate the possibility and opportunity for theft of property, or injury to persons within the facility.
24 Hour Service
GOur offices are staffed around the clock with customer service representatives for your convenience. While most of our competitors work from their homes, Gardman Security staffs fully functional offices. Our customer service representatives are not salespeople; they are security professionals assigned to light duty or administrative functions. Desk personnel are utilized as watch-commanders with full authority to make supervisory decisions for Gardman Security.
Gardman Security will provide you with a forensic breakdown of our costing specifications. Gardman Security maintains a philosophy that in order to retain the highest quality security professionals in the industry, we must compensate them commensurate to their qualifications. The Board of Directors has resolved to reduce our profit margin rather than decrease a security guard’s salary. Our costing structure provides for a well-paid security professional and a conservative rate to our client..
Security maintains insurance that is over the minimum aggregate coverage obtained by most of our competitors. Our Legal Division recommends that in order to protect our assets as well as yours, we must maintain financial security in full force and effect at a level that far exceeds industry standard.